This website is owned and operated by Smart Soft Experts Ltd, a private limited company
based in Mombasa, Kenya. Your use of this website and services offered by Smart Soft Experts
Ltd will be governed by the terms and conditions set out below. We reserve the right to change these
Terms and Conditions at any time without notice.
All Website design, text, graphics and the selection and arrangement
of them are either Copyright of Smart Soft Experts Limited or its third party licensors. All rights are reserved.
2 Restricted Use of Website Content
Permission is granted to electronically copy or print portions of this Website for your own personal, non-commercial use.
Any other use of materials on this site without our prior written consent is strictly prohibited. You may not misuse the Website in any way.
The Website is for information purposes only and is provided on an “as is” basis. We accept no liability for
the accuracy, completeness, currency or truth of any of the information contained in the Website. Any advice given on this Website is
for guidance purposes only. Any such advice should not be relied upon or used as a substitute for legal or other professional advice on your specific requirements.
Certain links on the Website may lead to other websites which are not under our control. The use of third party websites
is entirely at your own risk and we accept no liability for the content of any linked site or any link contained in a linked site.
5. Developer publicity
5.1 Listing in developer Customers
Following completion of the website and final acceptance by the customer,Developer shall be permitted to list the customer and the customer's website on Developers website and in any of its marketing
and advertising as having been developed by the Developer.The material included on Developer's website shall include a hypertext link to the customer's website.Customer shall have full discretion
as to the form and content of such acknowledgment and the appearance of any link.
All services provided by Smart Soft Experts Ltd may only be used for lawful purposes.
The laws of the Republic of Kenya apply. Use of our hosting servers or any of our services
to infringe upon any copyright or trademark is prohibited. Any material that, in our judgment,
is obscene or threatening is prohibited and will be removed from our servers with or without notice.
Any domain or website found to host sexually explicit material, nudity or pornography or linking to pornography will be suspended immediately without notice.
All websites developed by Smart Soft Experts Ltd must retain a link crediting development back to us. We reserve the right to refuse service to anyone.
7. Spam policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk
emailing, and spam. Any user who sends out spam will have their account terminated with or without notice.
8. Payment information
You agree to supply appropriate payment for the services received in advance of the time period during
which such services are provided. You agree that until and unless you notify us of your
desire to cancel any or all services received, those services will be billed on a recurring basis.
Smart Soft Experts reserves the right to change the yearly or monthly payment amount and any other charges
at anytime. The amount you pay for your hosting will never increase from the date of purchase until the contract period is up.
9. Technical support
Smart Soft Experts will provide a guaranteed service availability of 99.9%. Technical support will be provided via the following ways:
• Telephone support.
• On-site support visits.
We strive to provide an initial response time of 1hr for all tickets logged within official working hours ie 8am to 5pm, Monday to Friday excluding weekends and public holidays.
The network will be monitored 24 hrs a day, 365 days a year. Emergency technical support outside of working hours will be responded to as soon as possible. Site visit support will be billed.